Otayo.com Help Center

Find a lot of useful information, frequently asked questions and much more as part of these pages:
Contact Us
Need any help ? You’ve come to the right place!
Head Office
1st Floor, Block D1, Grand Baie La Croisette, Grand Baie, Mauritius
Call us
466 99 99
Write to us
For any questions email us on : info@otayomauritius.com
Office hours
9h – 20h Monday – Friday
9h – 17h Saturday

Frequently Asked Questions on Otayo

How do I buy a ticket for an event?

Do I need an account to buy a ticket on Otayo.com?

To make a purchase or booking through the Otayo website, you do not need to pre-register or create an account. You can choose to either:

  • Proceed with your order without any account. Your Full name and Email address will be required though
  • Log in through your Facebook, Instagram or Google account
  • Register for a new account

Otherwise, if you already have an account with Otayo.com, simply log in to proceed with your booking.

Do you take phone bookings?

If you are having trouble using the website or need a little help, call us on our dedicated hotline service, 466 9999 and book your tickets over the phone with our professional customer service agents.

You can then choose to either pay by credit card, MCB Juice or by bank transfer- whichever payment method is easiest for you. An e-ticket will then be sent to you, after your order has been processed.

Where can I buy event tickets from?

Tickets are available on the website, Otayo.com and alternatively at any of the Rézo Otayo kiosks around the island.

Visit Rézo Otayo for the complete list of all our Rézo Otayo Kiosks. Please be aware that tickets purchased from unauthorised sources will not be valid.

How can I pay for my tickets? / What payment methods are accepted?

All online and phone bookings can be paid through Credit Card, MCB Juice or a Bank Transfer. All Rézo Otayo point of sales accept payments by Debit Card, Credit Card or Cash.