About Otayo Rewards

Rewards Rewards

Earn Points & Save

Otayo Rewards, the official loyalty program of Otayo, is all about rewarding you for being a loyal customer of Otayo!

We know how much you love attending your favourite events in Mauritius, and we want you to be part of our all-important loyalty club. As a member of Otayo Rewards, you can earn Reward points which you can then convert within seconds into cash discounts, ticket upgrades, exclusive event invites and much more!

Simply Log into your account to check out your Reward Points balance and Redeem Rewards. If you aren’t already a member, it's easy to join. Create an account on Otayo and immediately join the Otayo Rewards program to start earning reward points.

About Otayo Rewards - The Otayo Loyalty Program

Otayo Rewards, the official loyalty program of Otayo, is all about rewarding you for being a loyal customer of Otayo!

We know how much you love attending your favourite events in Mauritius, and we want you to be part of our all-important loyalty club. As a member of the Otayo Rewards, you can earn Reward points which you can then convert within seconds into cash discounts, ticket upgrades, exclusive event invites and much more!

Simply Log into your account to check out your Reward Points balance and Redeem Rewards. If you aren’t already a member, it's easy to join. Create an account on Otayo and immediately join the Otayo Rewards program to start earning reward points.

Benefits & Rewards

Enjoy amazing treats and rewards by earning points on Otayo!

Get special member offers, ticket upgrades, birthday bonuses and invites to exclusive events, along with many other exciting rewards. The more events you attend, the more Reward Points you earn.

Reward Points
Reward Points

Earn Reward Points for every purchase you do on Otayo. Reward points can then be redeemed for Cash Discounts and will also increase your membership ranking.

Cash Discounts
Cash Discounts

Use your Reward Points for Cash Discounts and get dedicated, member-only exclusive discounts on any of the events offered by Otayo.

Exclusive Events
Exclusive Events

Be the first to get tickets to your favourite events with Early Access. Get invited to exclusive member-only events as well as enjoy complimentary ticket upgrades to events.

Member Treats
Member Treats

On your special day, we’ll treat you to bonus points to spend on your birthday, as well as other treats and goodies throughout the year!

Coupons
Coupons

As a loyal Otayo member, get special coupons sent directly to you to redeem extra Reward Points, or claim a discount on your booking.

Priority access
Priority access

As a member of Otayo Rewards, you’ll be first in line to benefit from all our discounts, special offers and upgrades as well as the first to know when a new event hits the island.

How to Join How to Join

How to Join

Joining the Otayo loyalty program - known as ‘Otayo Rewards’, couldn’t be any simpler!

All you need is a valid Otayo account and away you go...

Join Now

EARN POINTS

Make your event experiences even more rewarding with Otayo!

Otayo Rewards offer you easy ways to earn Reward Points.

Reward Points can then be redeemed as Cash Discounts or, as special member offers including discounts, ticket upgrades along with many other exciting rewards

You can earn points by:

Action
Description
Points
Create an account on Otayo
Create an account on Otayo
Get rewarded for your first step into Otayo, by signing up for an account.
Earn 100 Points
Update your Profile
Update your Profile
Complete your Otayo membership profile and earn points.
Earn 100 Points
Subscribe to the Otayo Newsletter
Subscribe to the Otayo Newsletter
Stay up to date on all events, special offers and much more by signing up to our newsletter.
Earn 100 Points
First Purchase on Otayo
First Purchase on Otayo
Get extra, bonus points for your first online purchase on Otayo.
Earn 200 Points
Purchase on Otayo.com
Purchase on Otayo.com
Complete an online purchase and book tickets to your favourite events on Otayo.com.
Subject to Purchase Amount
Share an event on social media
Share an event on social media
Tell all your friends about the best events on Otayo and get points for it by sharing an Otayo event on Facebook.
Earn 20 Points
Birthday Rewards
Birthday Rewards
On your special day, get a bonus gift from Otayo.
Earn 200 Points
Coupons
Coupons
Redeem Point Coupons to earn points by entering the coupon code on your account.
Subject to Coupon offer
Promotional Offers
Promotional Offers
Earn additional points by completing certain actions for one-time special offers before they expire.
Subject to Special offer

How it Works

Step 1: Join Otayo
Join Otayo

It’s free, fast and simple to join Otayo Rewards! All you need to join the Otayo loyalty program is an account. The loyalty program is completely digital, so you can manage your Otayo Rewards account online on Otayo.com

Step 2: Earn Points
Earn Points

Get reward points every time you complete an action on Otayo. Redeem your points for some awesome cash discounts and treats, whilst also ranking up to unlock even more benefits and perks.

Step 3: Claim Reward
Claim Reward

Use your points to claim a Cash Discount when purchasing online on Otayo.com. Otherwise, you can redeem your points and claim special member offers, ticket upgrades and invites to exclusive events, along with many other exciting rewards.

Member Ranks

As you earn more and more points, you also increase your rank on Otayo. Higher ranks offer you more benefits and perks.

Benefits

Bronze

Bronze

0-1000
Silver

Silver

1001-2000
Gold

Gold

2001-5000
Platinum

Platinum

5001-10000
Diamond

Diamond

10001+

Reward Points on every online purchase

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Redeem Reward Points to Cash Discount

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Birthday Reward Points

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Special Member Discounts

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Invites to Exclusive Events

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Early Access Ticket Sales

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Tickets Upgrades

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25% Extra Points on every Purchase

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50% Extra Points on every purchase

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FAQ

What is the Otayo Loyalty Program?

The Otayo Loyalty Program - Otayo Rewards, gives you the opportunity to earn many great rewards when you use Otayo.com. As a member of Otayo Rewards, you can earn points for actions on Otayo.com and use your points for cash discounts, ticket upgrades, exclusive event invites and much, much more!

What are the benefits of the Otayo Loyalty Program?

The Otayo Loyalty Program offers you a world of benefits.

Get special member offers, ticket upgrades, birthday bonuses and invites to exclusive events, along with many other exciting rewards. The more events you attend, the more Reward Points you earn.:

  • Reward Points - Redeem for Cash Discounts, as well as increase your Otayo Rank
  • Discounts - Dedicated, member-only Discounts for events on Otayo.com
  • Events - Early access to ticket sales, invites to exclusive member-only events as well as free ticket upgrades to events.
  • Other Treats - Bonus points to spend on your birthday, coupons, as well as other perks and benefits

How do I join the Otayo Loyalty Program?

Joining the Otayo loyalty program - Otayo Rewards, couldn’t be any simpler! All you need to do is create a free account on Otayo.com or log in with your existing account.

How do I earn Reward Points?

It’s easy to earn points with Otayo Rewards. You can earn points by:

  • Creating an account on Otayo
  • Subscribing to the Otayo Newsletter
  • Completing a purchase on Otayo.com
  • Sharing an event on social media
  • Achieving a new rank
  • Birthday Rewards
  • Redeeming a Point Coupon
  • And many other one-time promotions and offers

Is the Otayo Loyalty Program free to join?

Yes, Otayo Rewards is absolutely free to join! All you need to do is create a free account on Otayo.com or log in with your existing account.

How do I check my Reward Points and the rewards I’m eligible for?

You can check your Point Balance by logging into your Account on Otayo.com and viewing the Reward Points tab. You can also check for any offers and rewards you are eligible for under Announcements on your Account Dashboard.

Once you have earned 500 Reward Points, you will also receive a monthly email notification on your point balance.

How do I redeem my points?

Redeeming points for discounts and other benefits is quite simple:

  • Cash Discount: You can redeem your Reward Points for a Cash Discount when completing a purchase online on Otayo.com. On the Checkout page, simply select how many points you would to redeem and the Cash Discount will be applied automatically.
  • Upgrades and other benefits: For all other upgrades, invites or other benefits, you will receive a coupon, an email or the Otayo team will contact you directly.

I’m missing some points from my account. What do I do?

Check your Points History on your Account to review any activity with your Reward Points. If there are still issues with your point balance, then please send us an email on [email protected] or call us on 466 9999.

Is there a limit to the number of points I can earn?

You can earn as many points as possible and use them on rewards based on your rank, so no need to worry.

Is there a minimum amount of points that I need before I can start redeeming rewards?

You need to earn over 1000 points before you can start redeeming your rewards.

Will my points expire if I don't use them?

Your points are valid for 6 months following the purchase date. If you do not use your Reward Points before the expiration date, the points will expire and will be removed from your redeemable points balance. You will receive an email 30 days before your points expire or you can check the expiration date on your account dashboard, so you won’t forget to use them.

What are Otayo Rewards Ranks?

There are 5 ranks in the Otayo Rewards program that indicate your status - Bronze, Silver, Gold, Platinum and Diamond. Each rank you reach, unlocks more benefits and rewards. You are automatically ranked as Bronze when you join the loyalty program.

How do I reach a new rank?

Ranks are determined by the number of points earned within a single year on purchases and other eligible activities. You start earning points as from the date you sign up.

The Rewards Points for each Status is as follows:

  • Bronze 0 – 1000 points
  • Silver 1001 - 2000 points
  • Gold 2001 – 5000 points
  • Platinum 5001 - 10000 points
  • Diamond 10001+ points

All members begin as a Bronze member when they join the Otayo Rewards loyalty program. Once you earn the required number of points in the year, you will automatically move to the next rank.

Will my Rank status and benefits ever expire?

Your Rank benefits are valid for as long as you are in a specific Rank. If you move down a rank, your benefits change accordingly.

Your rank will be based on your total points accumulated over the past 12 months.

What are Coupons?

Otayo rewards and also surprises loyal customers with coupons offering bonus points or discounts. An email will be sent or you can visit My Coupons on your account page to see if you have any coupons to claim. There are 2 types of Coupons available:

  • Discount Coupons - Get a discount when booking an event by entering the coupon code at checkout
  • Reward Point Coupons - Redeem bonus points by entering the code on My Account. You can then use your bonus points for a cash discount.

How do I use Coupons?

The coupons offered by Otayo are digital coupons that are only eligible for online purchases on the Otayo website. There are 2 types of coupons, Discount or Reward Point Coupons.

Visit the My Coupons section from your account page to view all your coupons. Each coupon will have a coupon code along with details about the reward type and validity.

To Redeem:

  • Discount Coupons - Enter the coupon code on the Checkout page. The discount will automatically and immediately apply to your order. Proceed with your booking as normal.
  • Reward Point Coupons - Redeem bonus points by entering the coupon code on the Reward Points section of your account. You can then use your bonus points for a cash discount.

What are the Terms and Conditions for the Otayo Loyalty Program?

You can read about the Terms and Conditions for the loyalty program here

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